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Surfing a High Tech Wave:
A story of Novell's early years
1980-1990

by Roger Bourke White Jr.
copyright 1991,1996, 2001, 2003, 2005

Overview

First come some Preliminaries, some context building and some term defining.

In Volume One: Building the Foundation, I talk about Novell as a small startup company. It covers Novell as it struggled to find the right vision, and the right people to make that vision happen. That happened in the 1980-84 time period.

Volume Two: Novell Emerges covers the years from 85-88 when Novell prospered mightily as the vision was implemented. It prospered mightily in sales and it grew mightily in numbers of people. Because this second part of the story is more complex, I switch from telling it in a single time line to telling in two time lines -- technical and cultural -- and give one example of how not all the projects implemented by Novell turned to gold -- the story of the Netware Centers.

In the Volume Three, End of the Visionaries, I talk about how Novell transitioned from being a visionary company to being a well managed company. The "New Novell" was still profitable, but it was no longer a company trying to make an entirely new industry. This last volume centers on specific people -- Ray, Craig and Judith -- so it goes back to the single timeline format.

Preliminaries

These lay some foundation for the rest of the story. I talk about why this is an interesting story, and define some terms I will be using throughout.

Introduction

Cooperators and Defectors: The Prisoner's Dilemma Concept

Volume One: The Foundation Years 1980-84

The story in these chapters is told in a fairly chronological fashion. The number of people involved is small and the focus is singular.

Chapter One: 1981: Building the Foundation for Ray's Dream

Chapter Two: 1982: Crisis -- "The Time of Six Presidents"

Chapter Three: 1983: Vision Unchained --

Chapter Four: 1984 Crossing the High Sierras -- putting the pieces in place

 

Volume Two: Novell Emerges 1985-88

Novell becomes more complex in these years. I switch to three threads: technical changes, Novell culture and the Netware Centers.

The Technical thread

Chapter Five: The PC-based LAN Revolution Begins

Chapter Six : Other technical goals for Netware

Chapter Seven : The genesis of SFT Netware

Chapter Eight: E-mail

Chapter Nine: Sales and Trade Shows

Chapter Ten: Conclusion of the technical section

The Cultural Thread

Chapter Eleven: The Quarterly Cycle of Life at Novell

Chapter Twelve: Coming of Age Financially

Chapter Thirteen: The Culture of Growth

Chapter Fourteen: Education and Marketing

Chapter Fifteen: Making Novell "Bricks and Mortar": Building the Buildings

Chapter Sixteen: Corporate Culture

Chapter Seventeen: Ray's Management Style

Chapter Eighteen: Building a Management Team

Chapter Nineteen: MEMBERS Meeting

Chapter Twenty: International

Chapter Twenty One: Conclusion of Novell's Culture

The story of Netware Centers

Chapter Twenty Two: NetWare Centers and NetWare Everywhere: The life and death of a big mistake

Chapter Twenty Three: Seeing the Dark Side: Is Novell Cooperating or Defecting?

Chapter Twenty Four: The End of Netware Centers

Volume Three: End of the Visionaries 88-90

The focus narrows again here. While Novell is more complex than ever, the story of Craig and Judith's departure symbolizes the transition that Novell is going through from visionary company to well managed "Statue of Liberty" company.

Chapter Twenty Five: The countdown on Craig and Judith

Chapter Twenty Six: The Final Days

Chapter Twenty Seven: Dismantling Craig- and Judith-ism

Chapter Twenty Eight: The Epilog 1990-5: The end of the Revolution

Chapter Twenty Nine: Novell transitions to a standards maintaining company

Chapter Thirty: Roger's Further thoughts on the Novell experience

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